The city hotel is only a 10-minute walk from some of Istanbul's top sights, including the Blue Mosque, Grand Bazaar, Egyptian Market, Hagia Sophia and Topkapi Palace. The hotel offers great public transport links too, with a tram stop and a bus stop just around the corner. The train station and the restaurants, bars and nightlife spots of Taksim are all approximately a 10-minute ride on public transport.

The hotel has 62 non-smoking rooms, which are located on 10 storeys and are reachable by 2 lifts. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a cloakroom, baggage storage service, safe and currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. The business centre is on hand for guests' business requirements and provides a fax machine.